Privacy policy

What QuoteOP stores, where it is kept, why, and how to delete it.

Last updated: September 30, 2026.

Who is responsible

QuoteOP is operated by Miro Nowa Perspektywa Sp. z o.o., Podolska 21, 81-321 Gdynia, Poland (KRS 0001072476 · NIP 7011177154 · VAT PL7011177154 · REGON 527070337). The company is the data controller for the data this policy describes. In this policy, “we” means the company. Contact: support@quoteop.app.

What QuoteOP stores

The chats you choose. When you click Scan this chat, QuoteOP saves that chat. It saves the messages and their times, the files (images, videos and documents) and the links Alibaba.com gives to them, the supplier’s name and company, and the Alibaba.com account IDs of you and the supplier, which identify the chat. It never saves chats you did not choose. It reads nothing in Message Center until you accept its notice in the side panel. In Message Center, QuoteOP checks which chat is open and whether a new message arrived. It keeps nothing from chats you do not scan. Before you click Scan this chat, the side panel shows the open chat’s supplier and company name without saving it.
Your account. Your email address, the name you gave if any, your password (stored as a hash, never as plain text) and the sign-in sessions of your browser. For each sign-in, the sign-in system records its time, the IP address it came from and the browser type.
Diagnostics. The extension keeps a log of its last 500 operations on your computer: the QuoteOP version, counts, timings, error codes and references. The log holds no message content and no supplier names. Report a problem downloads it as a file, and nothing leaves your computer unless you send that file. Our server keeps technical logs of failed requests, deletions and Cloud copy changes (time, request reference, event), also without message content.
Support emails. Emails you send to support@quoteop.app, with their attachments, are kept in our support mailbox so we can answer them.
Cookies. The website sets sign-in cookies to keep you signed in. Cloudflare, which protects the website, may set a security cookie when it checks a visitor. There are no advertising or analytics cookies, and no third-party trackers on the website or in the extension.

Where it is kept

On your computer, in Chrome’s storage for the extension. Uninstalling QuoteOP deletes the chats and files it keeps there.
In your Cloud copy, which is on unless you switch it off in the extension’s Settings. Messages are kept in our database, hosted by Supabase in Ireland. Files are kept on our server, hosted by CyberFolks in Poland.
Your account is kept in the same database, hosted by Supabase in Ireland.
Support emails pass through Cloudflare and are kept in our support mailbox at Proton in Switzerland.
Exports are files you create and keep. We do not keep a copy of them.

Connections to quoteop.app pass through Cloudflare, which protects the website from attacks and sees the IP address of each visitor. Ireland and Poland are in the EU. Switzerland has an adequacy decision from the European Commission.

Cloudflare, Inc. and Supabase, Inc. are US companies, so data can be handled outside the EU. Such transfers rely on the EU–US Data Privacy Framework, in which Cloudflare takes part, and on the European Commission’s Standard Contractual Clauses in both companies’ data processing agreements.

Why, and on what legal basis

We use your data only for these purposes:

to show your saved chats in the side panel, keep them on your other computers and get them back after a lost or replaced computer (Cloud copy), build your exports and sign you in. This is the service you asked for (GDPR Article 6(1)(b), performance of a contract);
to protect the service and keep it working: Cloudflare’s protection against attacks, technical logs, limits against abuse and backups. This is our legitimate interest in protecting the service and keeping it available (Article 6(1)(f));
to answer your support emails and to find and fix problems you report (Article 6(1)(b), and our legitimate interest in fixing problems, Article 6(1)(f)).

Nothing else: no advertising, no profiling and no training of AI models. Chat content is not sent to AI services or to other third parties.

How long

Your account is kept until you delete it. A sign-in session ends 7 days after it was last used. Its record (time, IP address and browser type) is deleted when you sign out, when that browser next checks its sign-in, or when you delete your account.

Your Cloud copy is kept until you delete it. In the extension, Settings › Delete all data in the cloud deletes every chat and file QuoteOP keeps in the cloud and switches Cloud copy off. What is on your computer is deleted when you uninstall QuoteOP. To delete your account together with its cloud data, sign in on this website and use Delete account on the Account page. Support emails are kept until we delete them, and we delete yours when you ask.

Backups: our server makes a backup every night and keeps it for 14 days. We also keep an offline copy of these backups: database backups for 60 days, and file backups without a fixed limit. Deleted data leaves the server’s backups after 14 days and the offline database backups after 60 days.

We do not sell or rent your data, and we show no ads. Only these providers handle it on our behalf:

Supabase: database, in Ireland;
CyberFolks: server, in Poland;
Cloudflare: website protection and delivery, and forwarding of support emails;
Proton: support mailbox, in Switzerland.

They may not use your data for their own purposes. We disclose data only if the law requires it.

Chrome permissions

The extension asks Chrome for these permissions, and no others:

sidePanel: Shows the QuoteOP panel next to the page.
storage and unlimitedStorage: Keep your saved chats and files on your computer. Without unlimitedStorage, Chrome would limit saved chats to 10 MB.
alarms: Starts a check for new messages every 2 minutes while a saved chat is open.
Access to alibaba.com: Lets QuoteOP find its Message Center tab, look at the chat open there, and save the chats you choose with their files from Alibaba.com’s file servers. QuoteOP’s page scripts run in Message Center only, not on other Alibaba.com pages.
Access to quoteop.app: Checks that you are signed in, and copies chats to and from your Cloud copy.

QuoteOP has no access to your browsing history, to the cookies or content of other websites, or to your Alibaba.com password.

Chrome Web Store: Limited Use

QuoteOP’s use of information received from Chrome and from the pages you open follows the Chrome Web Store User Data Policy, including the Limited Use requirements. In plain words:

the data is used only to provide the features described on this page;
it is not used for advertising, and it is not sold;
it is not used to decide on credit or loans;
no person reads your chat content, unless you ask for help with a specific chat and agree to it, it is needed to investigate abuse or a security problem, or the law requires it.

Your rights

Under the GDPR, you have these rights:

to access your data, and to get a copy of it;
to receive the data you gave us in a common, machine-readable format, and to have it sent to another service;
to have it corrected or deleted;
to have its processing restricted, and to object to processing;
to complain to a data protection authority. In Poland, this is the President of the Personal Data Protection Office (UODO).

Your exports already are a copy of your chats, and Settings › Download your Cloud copy brings your Cloud copy to your computer. Use the contact address below for everything else.

Changes

When this policy changes, the new version is posted here with a new date at the top. When a change affects what QuoteOP saves, the side panel shows you the new notice.

Contact

Write to support@quoteop.app.